Q.Why do I get 404 error after login even though application installation was successful?
Or
Q. Why do I get “Requested URL /Sentrifugo/index/loginpopupsave was not found on this server” error?
A. If Rewrite module is not configured properly in your system, you will get Error 404 page after logging into the application. Also, make sure that “Allowoverride None” is replaced with “Allowoverride All” in your Apache configuration file.
Q.Does Sentrifugo support multiple languages?
A. We do not have the feature to change the interface of Sentrifugo from English to any other language. We will keep you posted about the same when it’s ready.
Q.Why do I get a blank page in Step 1 during the Installation Process?
A. Please check your Apache error log file. If apache_get_modules() is the error, use the below methods to resolve the problem:
Method 1 : In php.ini file, remove the string “apache_get_modules” from “disabled_functions =” and restart the apache server. For further reference, please click: http://www.2by2host.com/articles/php-errors-faq/disabled_apache_get_modules/
Method 2: If all the Apache modules (PHP v5.3 or greater, PDO-Mysql extension for PHP (pdo_mysql), Rewrite module (mod_rewrite), GD Library (gd), Open SSL (openssl) related to Sentrifugo are configured properly in your server, follow the below lines to ignore the error and continue your installation process: Go to install/step1.php file, remove the line number 38 and save. ‘mod_rewrite’ => in_array(‘mod_rewrite’,apache_get_modules()),
Note: Sentrifugo runs only on Apache Server.
For any FAQ’s Write Here>>>
Where store all documents?is it safe?
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Hi Juan,
Sentrifugo provides you high security. All the document names will be encrypted and stored in a codebase structure wherever you have hosted the application.
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hi, pls how can i change the footer pls?
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How to add new state in country telangana
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Currently, the state ‘Telangana’ doesn’t exist in the application, however you can add it in the ‘other’ category. Go to:
Site Config -> Locations -> States -> Add+ -> Select the Country: as ‘India’ and select the State: ‘Other’. In the field ‘Other State’ enter Telangana.
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how can I grant access to other employees so that they can login and submit their leave request? how to set approval level, like who can approve the leave?
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Hi Christina,
When you add employees to Sentrifugo, emails containing credentials will be sent to their provided email ids. Approval levels work according to Reporting Managers. For example, an employee’s reporting manager can approve the employee’s leave request.
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does it send a mail to HR manger too or for reporting manger only ?
if it doesn’t is there any notification hr get?
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Hi,
Kindly elaborate more, to help us understand your query better. Thank you!
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thanks for your response,
when employee send a leave request Sentrifugo send a mail to his manger but Hr Manger doesn’t receive mail or notification is that how things going?hr manger doesn’t receive any and follow employees leaves through summary only ?
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Hi,
The email ID configured in ‘Email Contacts’ under HR Group will be able to receive email notification regarding the employee leave.
Go to: Site Configurations -> General -> Email Contacts -> Add. According to a Business Unit, you can configure the group mail.
Thank you!
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Is there a way to download reported/approved “Time” in an excel file?
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Hi,
Currently, it’s not available in Sentrifugo. It is in our road map and we intend to include it in our future releases.
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I have login problem on sentrifugo 2.1.1.
I can successfully login as super admin
But I can’t login as employee
It says “You will be able to login on or after 04/06/63”
I currently set 04/06/63 as organization started date.
Anyhelp,
please?
Thank you so much
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Hi
Firstly – great product!!!
Secondly – Is it possible for an employee to request leave, and then their managers, manager to approve it.
For example, if the employees manager is off sick, could the manager of that manager approve the request?
Many Thanks
Spencer
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Hi Spencer,
Thank you for showing interest in our product! Currently this feature does not exist in Sentrifugo.
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Hi,
Can we add leave balance to employees as per the leave types. For Eg. Casual Leaves – 6, Earned Leaves – 4 etc???
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Hi Nikhila,
Currently, that’s not possible in Sentrifugo. Leaves are added as a whole. Employees can apply for a leave on the basis of a leave type.
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Hi,
Is it possible to include Middle Name as one of the fields under Employee profile?
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I have the same question. Is this possible?
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Hi,
Thank you for showing interest in our product and for your appreciation!! We are sorry to disappoint you, this change will involve a lot of code level and database changes. We will be unable to explain it to you theoretically.
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Hi Good Day,
What export features are available? For example to CSV or to another database.
Thanks in advance.
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Hi Joel,
In Sentrifugo, the available export features are ‘Export to Excel/Export to PDF’. Thank you!
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Excellent HR tool you have put together here. My primary use for it is the Leave Management module. With the way it is currently setup, the leave allocation per employee covers all leave types and does not set individual limits. How do you recommend managing a system where each employee has a variable number of vacation days (10,15,20, etc) and a fixed number of sick days (14) to ensure that each manager knows how many vacation days they are allowed to approve without having to have external listings?
Alternatively, is multiple leave type tracking on the future feature list?
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Hi,
Thank you for showing interest in our product! Any number of leave days can be allocated manually to employees. An HR can manually allocate 14 sick leave days once every year to every employee. Currently in Sentrifugo, leaves are allocated manually, if you require any customization, kindly contact sales@sentrifugo.com. Thanks!
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Hi Good Day,
How can I store previous leave (from past years) in Sentrifugo? Thanks in advance.
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Hi,
Kindly go to: HR > Leave Management > Leave Management Options. Add/Edit an option for a business unit/department. Select the option ‘Yes’ for the field ‘Allow Leave Transfers?’. This will enable users to transfer their leaves accumulated in a year to the next year.
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Hi,
How do we re-activate a user once he is made inactive ?
Also is there a way to view all the active and inactive members?
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Hi,
You can reactivate a user by clicking on the ‘Active’ button. A confirmation window will pop up, click yes to reactivate the user.
You can view all the active/inactive users by choosing the filter option active/inactive for the column ‘User Status’ in the Employees grid (Path: HR > Employees).
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Thanks for the quick suggestion,
It would be great if you could share your mail id .
I am still unable to view the inactive user by use of that filter.
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Hi,
Kindly provide us the FTP and DB credentials to our support email support@sentrifugo.com to debug the issue. Thank you!
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Is there anyway to add custom fields to Employee module ?
For example, I need to add new tab called “EPF Details” under Employee, which contains EPF fields of employee like EPF number, EPF renewal date. EPF maturity date
How can i achieve this ? i.e. How to add new tab and fields under it ?
Please let me know
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Hi,
We have responded to your query on our support portal. Kindly check your email. Thank you!
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Hello,
Can you give me the details on how to add a new tab under Employee and also how can I add a custom field in Employee official details.
Thanks.
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Hi,
Thank you for showing interest in our product! The only way to add custom modules/fields is to make changes in the code and database. We are sorry to disappoint you, but currently, we don’t have the provision of a technical support team to assist you through the code level changes. In future, we will be having such a support team to help our users. We will keep you posted on that! We appreciate your understanding.
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Is the Recruitment section only for internal/manual entry or is there an ability to have an outside portal link where candidates can apply for the approved positions?
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Hi,
Thank you for showing interest in our product!! This feature has not been implemented in Sentrifugo. We regret the inconvenience caused.
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In our organization we have facility of Comp off if any employee work on any public holiday, right now I am not able to view any option for this.
Can you tell me any workaround method by which I can achieve this?
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Hi Tarun,
Thank you for choosing Sentrifugo. Sorry to disappoint you, currently Sentrifugo doesn’t have the provision for Comp off.
You can however create a ‘Comp off’ leave type by following this path:
HR->Employee Configuration–>Leave Types–>Add, and ask the employee to select that type when he/she is applying for a leave.
The HR will also need to allocate extra leave days (equivalent to the comp off taken by the employee) to the employee’s leave balance.
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Thanks for your reply,
But I am facing another issue is like comp off can be of half day, but during leave allocation system only allow me/HR to add integer number, no decimal allow like 0.5, how can I achieve this?
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Hi,
We’re sorry to disappoint you, but currently, in Sentrifugo you can only enter whole numbers for leave allocation.
Thank you!
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Hi Tarun,
Hope you have created a leave type for ‘Comp off’ by following the above procedure.
In Sentrifugo either the admin /HR have the privilege to allocate decimal number of leaves.
But the employee can select ‘Comp off’ as leave type and select Leave for option as ‘Half day’, then immediately 0.5 days is populated and debited from employee leaves.
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Is single sign on available with Sentrifugo?
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Hi,
Thank you for showing interest in our product! We are sorry to disappoint you, currently, this feature is not available in Sentrifugo. We will definitely have single sign on feature in our future releases.
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Hi,
Is the a specific number of concurrent user the system (hrms) can handle?
Thanks
Carl
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Hi Carl,
Thank you for showing interest in our product Sentrifugo! Currently, Sentrifugo application can handle 5000 users.
Regards,
Team Sentrifugo.
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Can not complete installatuin, localhost:81/sentrifugo/Sentrifugo_3.2/success.php aooered in the. Url bar and there is Nothing on the browser.. help please.
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Hi,
Kindly send us a screenshot of the error and the inputs you have provided in the installation step. (Email: support@sentrifugo.com)
Thank you!
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Can HR Manually deduct Leave for the Employee? Suppose any unplanned leave has been taken by the Employee then I just don’t want to deduct one leave directly, I need that there must be an Entry that HR can Add on Employee’s behalf to Keep Record Daywise.
For this, I’ve already created one category as Unplanned Leave. So I can track how many uninformed/unplanned leaves have been taken during the year for one particular employee.
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Hi,
Currently, in Sentrifugo the HR will not be able to raise a leave request on behalf of an employee. The HR can only deduct leaves directly from the employee’s leave balance from HR > Employees > Click edit against any employee’s name > Click ‘Leave’ sub menu option on left side > Enter a digit with ‘minus’ sign (E.g. -2, -3) to deduct that number of leave days. Thank you!
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Hi!!!!
Is there any possibility of manage shifts of employments???
Thanks a lot
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Hi!!
We’re sorry to disappoint you, but this feature is currently unavailable in Sentrifugo.
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Hi,
Is it possible to delete employees’ leave record? I’ve used it for testing purpose but I couldn’t delete it.
Thank you!
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Hi,
Employee leave records can be deleted from the database. Following are the tables which deal with leave requests: main_leaverequest main_leaverequest_summary You will need to map the data and delete accordingly.
Regards,
Team Sentrifugo
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Is API available so that we can integrate access control devices to the HRMS system. We should be able to input the time worked on a day based on in and out times from the access systems.
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Hi,
As the fingerprint system format, code and database are different for each vendor, we will need to customize the application accordingly for each fingerprint system. If you require any customization, kindly contact sales@sentrifugo.com.
Thank you.
Regards,
Team Sentrifugo
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i cannot change the Roles & Privileges, its still same for employee and HR. an employee shoud’t see the HR. allthough i unchech the HR ini setting, it is still there…
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Hi,
We apologize for the delay. Kindly elaborate more, to help us understand your query better. Thank you!
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how to delete a business unit or department?
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Hi,
You can delete a Business Unit/Department only when there are no employees added to it. Thank you!
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how can i insert multiple job title for 1 employee?
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Hi,
Thank you for showing interest in our product! We are sorry to disappoint you, currently, you can assign only one job title to an employee.
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I need to have a field with the employee’s contract renewal date.
Mars kiddio March 16, 2017 at 1:02 pm asked a similar question, but the answer was not published.
How can I get this field and get monthly reminders for upcoming contract renewal (or university completion) dates.
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Hi,
We apologize for the delay. We are sorry to disappoint you, currently, this feature is not available. If you would like to have any customization done, kindly contact our sales team at sales@sentrifugo.com for more information. Thank you!
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i am using your software, but i want to add custom functionality. will you people please provide the coding structure and guide where and how the programmatic custom changes be applied on your software. any help will be appreciated.
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Hi,
Thank you for showing interest in our product and for your appreciation!! In order to make customizations in the application, you will need to make changes in the code and database. We are sorry to disappoint you, but currently, we don’t have the provision of a technical support team to assist you through the code level changes.
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Is it possible to apply leave for next year. Right now I am getting an error ” Leave cannot be applied for future dates”
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Hi,
Thank you for showing interest in our product! Currently, in Sentrifugo, you can apply leave for the current year only.
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Hi you have a great product, How can i change the employee numbers to auto-increment. And how can i configure leave types for only particular genders Regards, Ken
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Hi,
Thank you for showing interest in our product!
The only way to add custom fields/tabs is to make changes in the code and database. We are sorry to disappoint you, but currently, we don’t have the provision of a technical support team to assist you through the code level changes.
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is there any way that we can have more than one reporting manager? or may be a reporting manager and a sub reporting manager for emoloyees working in 2 or more departments?
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Hi,
Thank you for showing interest in our product!
We are sorry to disappoint you, currently, you can assign only one reporting manager to an employee. Thank you!
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what is the purpose/function of field in the leave types setup?
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Hi,
Thank you for showing interest in our product!
We are sorry to disappoint you, the field ‘Is Pre Allocated’ is not functional yet and this will be removed from the page in our future releases.
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i set up the system to evaluate, I just have a small problem with email. system sends email when an employee is added but the forgot password doesn’t send. any ideas
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Hi,
Kindly send us a screenshot of the error displayed after clicking on ‘Forgot Password’ option on Login screen to our support email at support@sentrifugo.com. Thank you!
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Is it possible to create folders in the Document Tab for Employees? I would like to be able to organize the different types of documents. Please let me know if there is any work around this.
Thank you
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Hi,
We apologize for the delay.
Thank you for showing interest in our product!
We regret to inform you, currently, you can only add documents in ‘Documents’ tab.
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I have logged in super admin and allocating leave for next year and enabled leave transfer as “yes” while allocating leave it carry over 10.5 of previous year but actual leave should be 13 for 2018 if that case I have to enter 2.5 in “add/remove leaves” but it is not taking decimal. how to fix this issue
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Hi,
We apologize for the delay.
Thank you for showing interest in our product!
We are sorry to disappoint you, currently, you cannot allocate leave in a decimal format, they will need to be whole numbers.
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I have been assigned as management role wherein I see under “employee leave summary”of all employee I want to restrict the report by only my reporting manager and their employees. Is there any option to do in sentrifugo. please advise
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Hi,
We apologize for the delay.
We regret to inform you, currently, the management role employees only can view the “Employee leave summary” tab of the entire organization.
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This is a great platform exactly what I have been needing. Everything works fine but under expenses I got to add a trip and I get the dreaded 404 error?
Thanks
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Hi,
We have replied to your query from our support email. Thank you!
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Using analytic tab, under employee leaves—> employeee leave summary. I am unable to generate report into excel or PDF in analytics tab. There is no error message to deduct this. How to fix this problem.
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Hi,
We apologize for the inconvenience. This is an existing issue and we are working on resolving it. For now, please try limiting your search filters and try not to select and deselect the filter options frequently while generating reports. Thank you!
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Hi,
Can we configure financial year in Sentrifugo. Example- In our company, leave is not allotted from Jan to Dec. It is allotted from April to March. Is there is any option to configure this?
Thanks
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Hi,
Thank you for showing interest in our product!
We are sorry to inform you, currently, in Sentrifugo, the financial year is considered from Jan to Dec.
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I would like to apply 2 half day leave for same leave date with different leave types. If I try to apply second half day with diff leave type its not allowing me to do so. Showing error msg ” leave already applied with that date” however I still have half day leave available. Pls assist me on this.
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Hi,
Thank you for showing interest in our product!
We are sorry to disappoint you, currently, you can apply only one type of leave per day either it is a full day leave or a half day leave.
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@sentrifugo
Are there any plans to include a TRAINING module ? it is a must have feature to be able to track employees that study and know their history regarding trainings: diplomas, cost, duration etc…
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Hi,
Thank you for your suggestion!! We’ll surely review your suggestion and try to include it in our impending release.
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Will Manager raise leave request on behalf of emplpoyees in sentrifugo? Please advise.
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Hi,
We apologize for the delay.
We are sorry to disappoint you, currently, this feature is not available in Sentrifugo. We are working on this feature which will be released in near future. Thank you!
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hello please is i want to change the login background
is that possible
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Hi,
We apologize for the delay.
Thank you for showing interest in our product!
Yes, you can change the login background.
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Hi
I would like some business contact or partner company that can assist in the implementation of Sentrifugo software.
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Hi,
Thank you for showing interest in our product!
Kindly contact our sales team at sales@sentrifugo.com for more information.
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Hi, I just updated my apache version from 3 to easy apache 4, after then I’m not able to run hr system on that server. I’m getting “500 internal Server Error”. I assigned each version of PHP from 5.4 to 7.2 using WHM one by one but nothing worked. Please help me to fix this issue. thanks!
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Hi,
Kindly provide us the SSH, URL and login credentials of the application to our support team at support@sentrifugo.com to debug the issue. Thank you!
Note: The data you share with us is safe and confidential.
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